Buyers in Only Latest are protected by Only Latest Buyers Policy, which outlines the guidelines and expectations for purchasing items in the platform. The Buyers Policy aims to ensure a fair and transparent buying experience for customers. Here are some key points of Only Latest Buyers Policy:
Making a Purchase: Buyers can browse and purchase items listed by sellers in Only Latest. When making a purchase, it's important to review the item's description, price, shipping details, and return policies provided by each seller’s .
Communication with Sellers: Only Latest encourages buyers to communicate with sellers to ask questions, seek clarifications, or discuss customizations before making a purchase. The platform provides messaging tools for buyers and sellers to engage in conversations.
Payments and Transactions: Buyers can complete purchases on Only Latest using various payment methods accepted by the sellers, such as credit/debit cards etc. Only Latest secure payment system helps protect buyers financial information.
Shipping and Delivery: Sellers are responsible for providing accurate shipping information and meeting the stated delivery timelines. Buyers should review the shipping details and estimated delivery times mentioned by the seller. In case of delays or issues, buyers are encouraged to communicate with the seller to resolve the matter.
Returns and Refunds: Only Latest sellers have their own return and refund policies, which should be clearly stated in their shop policies or item descriptions. Buyers should review these policies before making a purchase. If an item doesn't match the description, arrives damaged, or if there are any other issues, buyers can contact the seller to discuss potential solutions, including returns and refunds.
Guaranteed Authenticity: We stand behind the authenticity of every item listed on Only Latest. If you discover that an item is counterfeit, we will take immediate action to resolve the issue, irrespective of the seller's return policy.
Responsive Customer Support: Our dedicated customer support team is available to assist you with any questions or concerns you may have regarding the return or refund process. We are committed to providing prompt and helpful support throughout your shopping experience.
At Only Latest, we strive to create a fair and transparent marketplace for both buyers and sellers. By contacting the seller directly, you can work towards a resolution together. However, if you are unable to reach a satisfactory resolution or require further assistance, our customer support team is ready to step in and help find a fair solution. We encourage you to familiarize yourself with the specific return policies of sellers and utilize the option to contact them before escalating the issue to us.