Only Lates has a process for getting help with orders. If you made a purchase, the seller is the first point of contact for assistance. You can follow these steps:
On OnlyLates.com:
- Sign in and go to Your account.
- Click on user icon and then click on Get Help.
- Choose the relevant option for what you need help with.
- Select Send help request.
Remember, the seller is usually the best person to address order-related questions. If the seller can't assist you, you may need to open a case with Only Lates for further support. They have a Purchase Protection program for qualifying orders, ensuring a full refund if your item doesn't arrive, arrives damaged, or isn't as described. If you checked out as a guest, you'll need to link your order to an Only Lates account to open a case.